If none of the suggestions below fix your login problem, or you'd simply prefer to speak to a human rather than read the page, please do call or email us and we'll do our best to help:

Send us an email
or call:
Office Direct: 408-867-6500
Toll Free in USA & Canada: 1-800-745-5306 (except Hawaii & Alaska)
Local Rates from UK: 020 7096 0431


Are you logged in?
When you are correctly logged in you will see "Welcome" followed by your first name at the top right of most pages (where the "Member Login" button is now). If you do not see this, you are not logged in.

Are you sure you are a member?
The most common login problem is that the person trying to login actually isn't a BookBrowse member but instead subscribes to one of our free newsletters. A lot of our content is available for free but full access is for members only (for either a quarterly or annual subscription.) More about membership.

Perhaps you are a patron of a library that subscribes to BookBrowse?
Some libraries subscribe to BookBrowse so that their patrons have full access to BookBrowse's content. If you think your library subscribes, go to http://www.bookbrowse.com/library and type in the name of your library and, if they subscribe, you'll be jumped to the login page. If you can't find a match for your library then it is most likely they don't have a subscription.

Perhaps my membership has expired?
Even if your membership has expired you should still be able to login (you just won't be able to see all the membership content). If your membership has expired and you wish to renew you can do so here.

Perhaps I'm using the wrong login or password?
If you're using the wrong login or password, a message will pop up on the login page telling you this after you try to login. If that's the problem, click "Forgot your login/password" option on the previous page, and ask for your login or password clue to be mailed to you. You can also reset your password.

If these options don't solve your problem, please contact us:
Send us an email
or call:
Office Direct: 408-867-6500
Toll Free in USA & Canada: 1-800-745-5306 (except Hawaii & Alaska)
Local Rates from UK: 020 7096 0431