Savitha learned to be a good listener when she was a prostitute. She could read men and tell what may be going on in their lives. She also read the couple, Jacob and Millie, knowing they were parents, (with a kind of love that was limitless and hopeless, both at once). Understanding that she had nothing but aloneness and extensive sorrow, she did feel safe with the couple and so went with them. When Millie falls asleep, Jacob opens up and tells his story, feeling safe with only Savitha listening but not understanding. His story mirrors parts of Savitha's story, disappointment and love of family, abuse by a stranger, and the strength humans have in times of strain.
Savitha felt comfortable with the black man as his skin was close in color to hers though not understanding why it made her at ease. When he spoke about his daughter being a mess, born a mess, it struck her that there was nothing as concerned as that man, not just for her, but for all girls of a certain age, maybe, or for those with a certain ache. His story also mirrors some of Savitha's experiences too.
I believe the combined stories that are told to Savitha remind the reader that this is a book about human connection. We all have stories to tell that reflect on one another.