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This is an excellent book. Daniel Goleman has hit the nail on the head. Corporations everywhere should buy a copy of this book for their manangers. Being a 'star' in the workplace comes from within, not from the volume of work produced or the expertise in the room - although those are also key. Being a star is all about "Emotional Intelligence." This book is clearly written with great examples and good insight. I'd recommend this book to all who are interested in success.